CanadaFirst & foremost, let me explain that Andy made this a wonderful experience. He answered each & every email....no matter how nervous I was about an overseas purchase, he never wavered, never became curt or acted shady in any way. His customer service approach is why he has so many great testimonials. The bracelet is solid and of high quality. Its heavy & has a clasp that is no joke! If you are on the fence and afraid dont be. I now have a place to purchase high quality jewelry. One word of advice, pay the small amount for priority shipping, I didnt & I ended up sending multiple emails to Andy asking for updates. He never flinched, he did everything to ensure my confidence. Thanks Andy!!!
Andy, Thank you very much for your stellar service, answers to all of my questions and for the quality bracelet, heavy, thick and what I was hoping for. Nothing but good things to say and Im sure Ill be ordering from you again in the near future. Thanks, Joe.
Now I know why they called it Silverwow! I received my Cuban link bracelet about two weeks sooner than expected and WOW what a great product, very impressed. Unfortunately for me I ordered it too small, so I emailed Andy, he replied no problem. I sent it back and received a larger replacement in record time.. So the service and jewellery are top notch and I thoroughly recommend this company! Big thanks Andy, cheers Roger.
I highly recommend this company and their products. The service Andy provides is outstanding. When I ordered my bracelets, I read that they could take several weeks to receive, but instead they arrived in approx. 1 week. Unbelievable. As soon as I placed my order I received an e-mail from Andy thanking me for the order. I had a quick question for him, and he responded almost instantly, and it was extremely late in the UK. Great customer service. The quality of the products are fantastic. The clasps are sturdy and secure, the joins are clean and well finished, and the polished finish is unbelievable. I've already had several compliments on both pieces. Needless to say, I'm a customer for life now. Looking for the next piece already. Thanks Andy.